Internet ordering requires you need tolerant of possible shipping
delays, lost packages or boxes packed incorrectly. While every effort is
made to keep such events from ever happening, with the large volume of
shipping we do, mistakes do sometimes occur. We WILL
correct any such problem at our expense if reported in the time frame
outlined below, but we remind you to keep your installation plans
Do NOT schedule installation
until you have received and inspected all of your order.
Once you've received your order, it is
responsibility to examine everything carefully to determine that your
order is correct, complete & in good condition.
Damaged boxes or parts should be reported
to this office immediately. Occasionally damage is concealed, therefore,
it's necessary for you to open and examine the contents of each package. If damage is not reported within 48 hours, it's
possible any claim for damages may be denied by the carrier.
You have 30 days within which to
determine if the parts you received are complete & correct. After
the 30-day period, returns of any incorrect parts will be at your
missing parts will need to be purchased by you since the time frame
within which a claim may be filed will have elapsed.